Customer Comments: Smell bad but have cool dogs
Customer Comments: It was a great adventure being there!!
Customer Comments: We go for all pets products
Customer Comments: So nice! Always cut my dogs nails
Customer Comments: Really knowledgeable staff with great customer service
Customer Comments: Always clean and pets well taken care of...
Customer Comments: Loved it
Customer Comments: My experience was great ! Daniel was awesome ! I drove from Miami to get my Loui and everything was what I expected and more !!!
Customer Comments: Just purchased my dream dog and the service was amazing at Petland Waterford Lakes! Dannie did an amazing job and I would recommend anyone to purchase their pet here. THANK YOU!!!!
Customer Comments: Friendly staff. Been my only pet store for years.
Customer Comments: Nice puppies
Customer Comments: Awesome experience with Stephanie, Taylor and everyone that works here! Super helpful, very patient and loving to the animals. They REALLY know their stuff! We love our pup!!!
Customer Comments: Outstanding People to work with, I am very happy with the care and personal attention I got. I would highly recommend this store to anyone looking for a new family member
Customer Comments: Great experience with Maria!!
Customer Comments: I come her to cut mydogs nails and buy all his things and i love it ! People here are very nice and helpful
Customer Comments: Love going there friendly staff always ready to help
Customer Comments: Karissa was awesome in helping my fiancé and I our newest addition to the family. Walked in to look and ended up going home with Chewie. The awesome new puppy package they gave us was also an incredible deal. Petland Waterford rocks!
Customer Comments: This store is great lots of animals to see.😀This store is great lots of animals to see.😀
Customer Comments: We just bought a labradoodle here and Terrell helped us out a lot. Couldn't have asked for better customer service and we can't wait to take our new family member home. :)
Customer Comments: Had a great experience with the staff. They were all helpful and energetic to answer my questions. The pup is healthy and I'm excited to take him home!! Scotty answered and helped me through the whole process! If you ever go ask for Scotty!!
Customer Comments: Harold was pleasant and very well informed. Thank you :)
Customer Comments: It was a wondefull place and the Manager knows a lot about the pets the have we enjoyed our visit so much we bought a puño y. 🐶🐶❤❤.
Customer Comments: I love harrold he the bestt best worker in that store
Customer Comments: Just got a puppy ! Alexa was amazing and so helpful 👍😀
Customer Comments: Thank you guys for all ur help!! Terrell and the cashier that day were awesome and such a big help! We are so happy with our puppy
Customer Comments: Got my newest member of the family today!! Love Petland!
Customer Comments: I had a great experience here , I purchased an English bulldog , it may seem kind of expensive , I have done research and their prices are fairly around the same amount as from purchasing the puppy from a breeder. Tommy is great to work with.
Customer Comments: If you looking for a pet of any type these is the place to be they got amazing customer service
Customer Comments: Terrell helped my girlfriend and I pick out our puppy he did a great job explaining everything and was extremely polite.
Customer Comments: Tommy was great. I love all of the information and tips he provided.
Customer Comments: I have heard many different stories about puppy stores and how they dogs come from puppy mills. I just recently bought a beautiful shih tzu from here and the man who help me was so helpful and i asked him that exact question and he answered all my question and was very helpful and kind. Even though these puppies are a lot some people can't afford 800 dollars up front or can't find the breed they are looking for at that time for a cheaper cost. So paying that money is worth it to some people and they also help people finance so they can get the dog of there dreams. Animals are just as much a part of a family as anyone else. Don't be to quick to judge a puppy store. When i was there i spent some time because i had to go through a lot of paper work etc. In that time they were cleaning the cages giving the dogs baths. It seemed to be very clean to me. I don't agree to the fact they have 3 dogs in one small box but they usually don't stay in those stores for long and find homes.
Customer Comments: Had a wonderful experience here and had excellent customer service . my fiancée and I came to purchase 1 puppy and came out with 2. I would highly recommend this place to anyone to purchase a cat/dog or any animal.
Customer Comments: Love this place!! 2nd new family member we have bought from here!! Great team members and customer service!!!
Customer Comments: Very good visit. Bought a maltipoo from Joni ,picking her up Thursday can't wait Joni was very helpful.
Customer Comments: I had a great experience buying a chocolate lab the sales person was really friendly and personable even set me up with a good deal the kennels were clean looked very fresh and the overall store looked great will be returning thank you
Customer Comments: Cute puppies and great service. Bought my miniature Australian shepherd here. Good pricing for everything you get.
Customer Comments: Very happy with the level of explanation that the store workers went into in describing all the processes in the adoption of a new puppy. Made the expreience stress and hassle free.
Customer Comments: I have purchased 5 puppies through this store in the past 13 years. As well as multiple small pets and birds. They are all healthy and doing amazing. I love this place.
Customer Comments: I loved the store overall, they provide all the information needed and they make sure you have everything for your pet. Terrell did an excellent service 5 stars for you brother. I got a 4 generation bloodline Basset Hound. Thanks for everything 😊🙏🏽
Customer Comments: I love this Petland. They have a excellent selection of puppies. I've been shopping there for 20 years. The place is clean and has no order. They also have a cool tortoise they roams the store named Fred who weighs 100 pounds!
Customer Comments: Great experience. Terrell was great to work with. Great knowledge of our new puppy. Worth the drive. Thank you for hooking my family up. Nick
Customer Comments: My family literally went to 5 shops (3 petlands) and this location was the best. Jaycee was super informative and helpful! Great place and super friendly employees! They made our puppy purchase easy and when we told them what we were looking for, they helped us pick the perfect addition to our family! Thank you Petland!
Customer Comments: This location has been extremely helpful in helping found our puppy. Terrell was the sales associate and he was very helpful in finding my fur-ever friend. They were very helpful in ensuring I took home a happy and healthy puppy. I would highly recommend for finding a puppy.
Customer Comments: We just bought our white french bulldog from Terrell he made the whole expierence easy!!! We had the opportunity to bond with our little baby to make sure we loved her before purchasing her!!! The financing was a breeze and Terrell made it possible for us to purchase a dog that we have always wanted!!! He went above and beyond and stayed after store hours to ensure we had everything we needed for our new baby!!! We highly recommend visiting Petland and talking to Terrell!!! Our puppy just left the vet and is very healthy and happy!!!! Thanks Terrell for all your help!!!
Customer Comments: I had been looking for a puppy for a few days, and visited different stores. I have to say that this Petland has the best customer service, and Harold was awesome! He shared a lot of information with us, answered all of our questions and went over our options. He made this whole process a very easy and enjoyable one. It was a great experience, and we are so happy to have found our fur baby... the perfect addition to our family! Thank you so much Harold, and the Petland Team!
Customer Comments: Very helpful and friendly.
Customer Comments: Went really well everyone was awesome!
Customer Comments: Visit was good! Questions were answered.
Customer Comments: Everything is going well, Courtney was super helpful!
Customer Comments: Everything is going well. The employees were helpful and everything went smoothly.
Customer Comments: Everything was perfect at the store.
Customer Comments: It went good! Everyone was wonderful and very knowlededgable.
Customer Comments: It was good! Everyone was helpful!
Customer Comments: It was great and everyone was wonderful, and Toni was wonderful and very helpful.
Customer Comments: Really pleasant! Denise was very knowledgeable and helpful.
Customer Comments: Excellent! Everyone was very helpful and knowledgable.
Customer Comments: It went good. Everyone was wonderful!
Customer Comments: It went well! Customer service was wonderful and everyone was very fantastic.
Customer Comments: Everything was good and everyone was very helpful and knowledgeable.
Customer Comments: Everything went well. Everyone was very helpful!
Customer Comments: It was fine, and Christine did excellent!
Customer Comments: The visit went great. I feel the puppy counselors were very helpful when choosing my puppy.
Customer Comments: It was great, everyone was very helpful!
Customer Comments: It was very good. We are very happy with the store. Happy with the people.
Customer Comments: I was really delighted with my expierence and I love my puppy.
Customer Comments: Visit was good. Karissa was good, she came in on her day off which was nice, she answered all my questions and concerns. Austin was very helpful. Everyone was so nice.
Customer Comments: Had an amazing time there! The staff were amazing! From setting the appointment to Andres having everything together for me and my new puppy!
Customer Comments: Had a wonderful time there! The staff was very accommodating and friendly! I love my new puppies!
Customer Comments: The customer service was fantastic! I really had a good time in the store. My pet counselor made it really enjoyable :)
Customer Comments: The store and staff were great. Fiona was able to answer all my questions.
Customer Comments: Austin was wonderful, the customer service was great and store environment.
Customer Comments: The visit went very well, it was well worth the drive. They were very friendly and the store was clean and neat!
Customer Comments: Had a very good time there, the staff was very friendly and the store was neat and clean. Austin was very knowledgeable!
Customer Comments: The puppy is doing good, happy and well with the other dogs in the house.
The store experience was really good. Eulee was extremely helpful, was not pushy and took time to help out the customer. We were very happy!
Customer Comments: The puppy is doing well. Very active and playful with the family .
The store experience was very good, the staff was very friendly and able to answer all of my questions and concerns.
Customer Comments: The puppy is very good. Enjoying his new home.
The store experience was good. Daniel was able to answer all of my questions and concerns.
Customer Comments: Donnie provided great customer service and was very knowledgeable. I had a great time there! And I love my new puppy!
Customer Comments: They were super nice and the pet counselors were great! I will be coming back again!
Customer Comments: Joni was amazing, she was very knowledgeable. We were very pleased with the level of customer service provided!
Customer Comments: It was amazing. Bill was amazing and was able to answer all of my questions! It was the best customer experience I have received!
Customer Comments: Had an amazing time there! Victoria was very helpful and knowledgeable! She was able to help me with everything I needed!
Customer Comments: Had a great time! The staff was amazing, Katie was very knowledgeable and helpful with everything that I needed!
Customer Comments: They were very helpful, I really had a great time. I've been there a few times. Fiona was very helpful and I had an amazing time.
Customer Comments: Best day ever! Scotty was very helpful and very knowledgeable! We have no complaints!
Customer Comments: This was the second puppy I've gotten from Petland. The puppy has gone to its first vet visit and I love everything at Petland!
Customer Comments: My puppy counselor was helpful and gave me enough information. I love my new puppy.
Customer Comments: My puppy is doing wonderful. My puppy counselor did help with a lot.
Customer Comments: The puppy is doing good. My puppy counselor Nicole was awesome! She was able to answer all of my questions thoroughly and she was always around when I had a question.
Customer Comments: Excellent experience, 1st time being to a pet store, everyone was very nice, very clean, smelt nice, Jackson was very informative, very helpful, patient and nice.
Customer Comments: I had a really awesome time Kendra was very nice knew a lot about dogs and let us know a ton of information to help with having a new puppy.
J and R
Customer Comments: I absolutely am so happy with my purchase.
Customer Comments: Wonderful experience, Teresa and Greg were both super helpful and friendly, just overall so kind.
Customer Comments: It was very good they were very knowledgeable and the service was great!
Customer Comments: Puppy is doing great, going Mon. 9am to the AHUG Excellent experience, Greg was very friendly, and helpful.
Customer Comments: Brooke was absolutely wonderful she helped us out a ton and made our visit the best it could ever be.
Customer Comments: Really good experience everyone was very helpful, the owner was very friendly and informative.
Customer Comments: Very good experience at the store, Manager and new girl were so sweet and helpful.
Customer Comments: It was really nice! I had a great time at this store and I would definitely come back again.
Customer Comments: Had a great time there! They really went above and beyond. Eulee was able to answer all of my questions and help me make sure that this was the best decision for me!
Customer Comments: It was very good! Jaycee did an outstanding job helping me out in the store.
Customer Comments: Store visit was good. Lauren and Amy were great! They were very patient and nice. They knew their suff. The overall visit was good!
Customer Comments: Store visit was amazing. Victoria was awesome as well! She knew her stuff, she was very nice and patient.
Customer Comments: The puppy is doing great! The experience was good as well, everyone was helpful, friendly, knowledgeable, and Victoria and Lauren were great as well
Customer Comments: The puppy is doing great!
A very good experience. James was great! He did a really good job of explaining everything and walking me through everything as well. I felt really good walking out of there yesterday.
Customer Comments: The puppy is doing great! Great experience at the store. Fiona did a great job helping me out with everything and walking me through the process.
Customer Comments: The puppy is so adorable and perfect! She is happy and healthy! It was a great experience at the store. Taylor was great with answering all of my questions and concerns.
Customer Comments: The puppy is doing great! Very loving, very sweet! At first I thought I couldn't afford the puppy, I did financing and got him after all! He stole my heart! I was very happy with the customer experience!
Customer Comments: Lauren and James were very knowledgeable about our puppy. They helped me pick out essentials that were necessary. They made sure to answer all of our questions.
Customer Comments: The store had a positive vibe that made me feel comfortable. Rachel was able to answer any questions I did have. She was able to answer my questions about financing my new puppy.
Customer Comments: It was fine. This is our second puppy that we have purchased in 3 weeks!
Customer Comments: It was a really good experience! Really great atmosphere. The Employees really made my visit, EVERYONE was very helpful and it was a relaxed and exciting experience!
Customer Comments: Good experience at the store. Donnie sent emails with the information they covered just to be sure we had everything set and ready to go for the puppy.
Customer Comments: Really good experience at the store. Taylor was good also, she answered all of our questions and was very informative.
Customer Comments: Puppy is doing good. The store experience was good. Scotty was able to answer all our questions and made the process a breeze which is exactly what I was looking for since I didn't want to spend all day there.
Customer Comments: It was very nice, everyone there did a good job!
Customer Comments: Visit was great. Fiona was a big help, she was very informative. She also took her time and also was not too pushy and gave us time with him.
Customer Comments: We have bought dogs before from this location. They did a great job helping us out and compromising with any needs we had.
Customer Comments: Experience was good. Overall customer service experience was good as well. Happy with new puppy.
Customer Comments: Victoria went out of her way to ensure we got our puppy. She gave us her number so we could text her with any questions we may have, and she answered them even off the clock. She came back in the next day and helped us with our puppy purchase.
Customer Comments: I love the puppy. Store experience was overall good.
Customer Comments: Store experience was great. Rontay and Jordan were amazing, they were very nice and informative.
Customer Comments: Had a great experience. Bill was of great help. He answered all our questions and concerns, and provided his card in case we needed any help along the way with raising our new puppy.
Customer Comments: Visit was great. Katie was a big help. She didn't try and push the puppy on me. She took her time and was very knowledgeable.
Customer Comments: It was a great experience! Fiona and Nicole were a big help for me making sure they took care of whatever I needed!
Customer Comments: They were very helpful, Victoria was knowledgeable and excited to help!
Customer Comments: Devon helped us. I definitely had a good store experience.
Customer Comments: Puppy is doing perfect! Store experience was great, associates were nice.
Customer Comments: Petland and their customer service was wonderful! Everything was a 10 out of 10. They were very helpful and nice!
Customer Comments: My experience was actually really great. The people were so helpful for us!
Customer Comments: My experience was really good, the people were very helpful and nice!
Customer Comments: I had a great time at Petland, and day one with our puppy was wonderful!
Customer Comments: My experience was great and the service was good as well. Victoria was very kind and attentive!
Customer Comments: Store experience was great. Kait helped with everthing. She helped pick out everything we would need for our puppy. Also she was very nice! I loved the store visit.
Customer Comments: My experience went really great at Petland and the service was very good as well.
Customer Comments: Everything at Petland and with Petland has been wonderful!
Customer Comments: Petland was very nice and our experience within the store was great!
Customer Comments: Everything went really well, no problems or concerns.
Customer Comments: Everything went really good, they were nice and did their best with helping us out!
Customer Comments: Petland was wonderful! The people were very helpful and nice.
Customer Comments: It was good! Everyone was very helpful with getting us everything we needed.
Customer Comments: Overall Petland was awesome. Victoria was extremely helpful and super kind, she had excellent customer service!
Customer Comments: Petland was amazing, the service was unbeatable and I loved the store!
Customer Comments: Petland was great. Bianca was very helpful and extremely nice!
Customer Comments: Petland was wonderful!
Customer Comments: My experience was very good. Victoria was helping us out so much and made our experience wonderful!
Customer Comments: Petland was wonderful, everyone was helpful and extremely kind!
Customer Comments: It was very positive. Scotty did an outstanding job helping us out at this store!
Customer Comments: Petland was really great!
Customer Comments: Petland was phenomenal, everyone was helpful and very kind!
Customer Comments: Petland was great. The people were nice and very informative on puppies!
Customer Comments: My experience was really good! This Petland was so great. It was very nice, I loved the service here and the atmosphere. Eveything was perfect!
Customer Comments: Everything went good at Petland!
Customer Comments: Overall my experience was good and fine at Petland!
Customer Comments: Petland was great! Daniel took care of us and really made sure we had a pleasant experience!
Customer Comments: Petland was great, everyone was helpful and very nice.
Customer Comments: Everything overall has gone great at Petland!